General News, Community News

Coronavirus Update 19th March

Mar. 19, 2020

Safety and Wellbeing

Regarding the development of the Coronavirus, we would like to reassure you that the safety and wellbeing of our customers and staff is of paramount importance to the Prospect team. We will continue to monitor the ongoing situation and recommended guidelines and Government advice.

Our Marketing Suites will remain open as normal for all Prospect Homes developments and their opening times can be found on each development page. In the meantime, we are following Government guidance and have introduced some precautionary measures within our Marketing Suites to maintain the best possible hygiene standards for all our customers and staff.

Each and every Prospect team has been fully briefed on maintaining the highest levels of hygiene possible and we have increased the frequency of our cleaning regimes. Our cleaning contractors have been instructed to be more thorough in cleaning touchable surfaces with antibacterial products.

By leaving all internal show home doors open, removing shoe covers and refraining from physical contact with customers, such as shaking hands, we are reducing the number of contact points involved in each development visit. We would also like sales staff to encourage customers to call ahead and book an appointment, thus limiting the number of visitors in our Marketing Suites at any one time. All developments can be reached by phone or email, please see the individual development pages for the details.

We woul kindly ask any customers who may be experiencing Coronavirus symptoms to refrain from visiting our developments until the appropriate self-isolation period has been completed. For more information, please visit the NHS website. However, we positively encourage you to contact us via phone or email so that we can help you with any queries you may have during this time.

We will be providing regular updates to our customers throughout the coming days. Thank you for your support and understanding and we look forward to welcoming you to our Marketing Suites soon.